Avaya Support Forums  

Go Back   Avaya Support Forums > IP Telephony and Convergence

View Poll Results: what will be the Issue
Firmware is Upgarde 0 0%
Hardware Issue 0 0%
Voters: 0. You may not vote on this poll

Thread Tools Search this Thread Display Modes
Old 07-26-2011, 01:41 PM
afarooqui2000 afarooqui2000 is offline
Aspiring Member
Join Date: Jul 2011
Posts: 1
afarooqui2000 has 10 reputation points
Solution Delivered Facing Issues in Expansion Module

We are facing an issue with the system like automatically generated incoming calls after every 2 second hits the Auto Attendant and then goes to operator extension and when she picks that call a prompt like “THE NUMBER YOU ARE DIALING IS INVALID”. The lines previously connected to the Expansion Module port 14 which is attached to the system. IPO IP500 EXP MOD ANLG TRNK 16. Right now 2 pots, Port 11 & 14 are defective of that module are creating an issue and we have made those ports OUT of Service. Although line configuration is same for all 15 lines in 1 Hunt Group Number. We had also called DU several times but they did not find any such kind of issue with the line & also when we plugged the same line to any other port this issue will not happen.

Is any thing wrong with that expansion module Hardware?
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 02:08 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.