Avaya Support Forums  

Go Back   Avaya Support Forums > Support Site Feedback Community

Thread Tools Search this Thread Display Modes
Old 10-09-2013, 10:12 AM
baasp baasp is offline
Aspiring Member
Join Date: Oct 2013
Posts: 1
baasp has 10 reputation points
Default New User Login issues

I created a login on the support site to report a minor issue. After I received the email that the login was approved and ready to go. But when I click to log a new service request, I get a message "There are no sold to locations associated with your account. A sold to is required in order to create a service request.
Reply With Quote
Old 10-09-2013, 04:08 PM
nherman nherman is offline
Join Date: May 2012
Posts: 41
nherman has 13 reputation pointsnherman has 13 reputation points

Hi Patty,

Due to an unforseen error I needed to create a ticket soyour account profile will allow you to create tickets and view your Sold To information. The ticket number is IC930648. If you do not have access by the end of the week, please email me directly nherman@avaya.com.

Additionally, if you are in need of repair and have yet to create a Service Request, please let me know and I will be happy to assist you in getting one created.

Best Regards,
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 06:35 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.