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Old 03-29-2010, 04:43 PM
sankaran sankaran is offline
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Default Message Wait on Analog Leader handsets

I need to know has any one come across message wait LED not lit up on Analog Leader handsets connected to either TN2215 or TN793CP boards and any possible solution.
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Old 03-31-2010, 09:09 AM
bendre bendre is offline
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Default Message Wait on Analog Leader handsets

What are Analog "Leader" handsets? Are these any 3rd party handsets? Also is your mwi working will with Digital/ IP telephones or normal analog phones

What the Voice Mail you are using like a 3rd Party VM or Avaya (Like Intuity Audix, CMM or MM - Modular messading)

I would suggest to get a consulation from avaya solution support on whether these are supported handset .. This can be done at atac@avaya.com

If you confirmation that this should really the set of analog handsets and circuit packs then one can logged a case with Avaya Services to have this troubleshooted further provided you have a valid service contract with Avaya Services
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