Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Thread Tools Search this Thread Display Modes
Old 12-10-2014, 06:43 PM
ilubet ilubet is offline
Aspiring Member
Join Date: Dec 2014
Posts: 1
ilubet has 10 reputation points
Default Phones powered down and won't come up

No one was making any change on the system and randomly all the phones at the location powered off.

The IP office unit is still on and i can connect to it through IP Office R7 without any issues. When I call a phone number on the system is just goes straight to voicemail.

Any idea as to what caused this and how I can fix it?
Reply With Quote
Old 12-11-2014, 08:32 AM
zakabog zakabog is offline
Join Date: Aug 2014
Posts: 300
zakabog has 25 to 49 reputation pointszakabog has 25 to 49 reputation pointszakabog has 25 to 49 reputation points

What type of IP Office is it? Are the phones all on an expansion module? When you open up System Status what do you see for the ports with the phones in them?
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 03:10 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.