Avaya Support Forums  

Go Back   Avaya Support Forums > Telephones, Adjuncts, and Adapters

Thread Tools Search this Thread Display Modes
Old 07-07-2010, 03:50 AM
terrimac terrimac is offline
Join Date: Jul 2010
Posts: 7
terrimac has 10 reputation points
Default 9640 - backlight off - phone "sleeping"


I'm very new to Avaya having come from a Nortel background. I'm doing my best to work through the documentation but it's taking a while!

I did a search on this and didn't find anything obvious, but I may be using different terminology.

I've a 9640 IP phones and if it's left idle for a period of time, the screen goes dark as though the backlight has gone to sleep.

This is a nuisance as it means I can't see details on inbound calls for my pickup group without having to lift and replace the handset.

I've been through the phone settings and I can't find anything that looks like it relates to this.

Can anyone offer any suggestions on how to turn this feature off?

Many thanks,

Reply With Quote
Old 07-08-2010, 01:50 PM
badauy badauy is offline
Join Date: Feb 2010
Location: Rio de Janeiro, Brazil
Posts: 6
badauy has 10 reputation points
Default 9640 Backight

Take a look at the parameter SET BAKLIGHTOFF in the 96xxsettings.txt (or 46xxsettings.txt).

It has the number of minutes it will take to go into the dark, as you called.
Mine is set for 2 hours (120 minutes).

By the way, when a call comes in, it lights up and I'm still able to see it.

This is the bottom of my settings file:

Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 12:24 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.