Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > Contact Center Applications
Reload this Page Historical Reporting Issue
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-20-2012, 10:47 AM
pccavaya pccavaya is offline
Member
  
Join Date: Feb 2012
Location: Pensacola
Posts: 8
pccavaya has 10 reputation points
Post Historical Reporting Issue
We have many reports scheduled to run, but for some reason several of our reports run multiple times. For example, if it is scheduled to run at 1:00am, it will run at 1:00,1:01,1:02 and we cannot seem to figure out why. When it does run multiple times, the results are the same, but we did have one occurrence where the same report ran twice but had different results, even thought the filtering parameters remained the same. Thanks for your help.
Reply With Quote
  #2  
Old 03-20-2012, 07:07 PM
hnguyenngocb hnguyenngocb is offline
Member
  
Join Date: Mar 2012
Posts: 4
hnguyenngocb has 10 reputation points
Default
What's your CC version?
I met same issue with Nortel CC7, it's a product issue and need patches to fix.
Reply With Quote
Reply

Tags
filter, historical, multiple, report, schedule

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Hybrid Mode Hybrid Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 03:45 AM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.