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#1
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Hi,
I have an Ip office with Voicemail Pro Loaded. On the voicemail I have in groups queued and still in a queue for an hunt group On the IP office on hunt groups I have enables announcement on as 10 seconds then 20 seconds On the hunt group I no answer time set as 12 and voicemail 36, The question is after the second announcement it goes straight to voicemail? Do I need to increase the voicemail timeout regards, |
#2
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Yes. The voicemail timeout is absolute. When it is reached the call goes to voicemail regardless of anything to queuing and announcements.
Last edited by rbrookes; 12-05-2013 at 10:08 AM. |
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