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Old 02-11-2017, 06:37 AM
mache mache is offline
Join Date: Jul 2016
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Default how to configure a new extension to experience portal ivr application


I have experience in developing avaya ivr applications, but i am new to routing calls to it.

I developed an ivr application using orchestration designer and deployed in it the experience portal. I can access this application using verify.

But now i want to route an extension to this application.

Please can someone help me know how to configure an unused extension to be routed to be called to this application in experience portal.

Do i need to route this extension directly to the mpp server by creating a sip entity in the system manager or something else.

Thanks in advance.
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Old 06-22-2017, 07:50 PM
hart105 hart105 is offline
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Join Date: Jun 2017
Posts: 2
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Hi, Mache. We're on the same boat. I'm still looking for a way to route an extension to the application I developed. Did you have any luck with this? I can use the help. Thanks!
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