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Old 04-10-2017, 08:02 AM
pvu pvu is offline
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Default Transfer a call on Partner ACS

I have a Partner ACS R8 with Messaging system.
when a call is transferred from extension to extension. It just bounces back after a few rings and doesn’t go in to voicemail. Please have me to fix it. Thanks
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Old 04-10-2017, 02:14 PM
thiel2 thiel2 is offline
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Assign Automatic VMS Coverage to the extensions with mailboxes

At Ext 10, press Feature and dial 00
Press the left hand Intercom button twice

Dial #310-(extension number), then press 1 to change the 2nd line of the display from 2-Not Assigned to 1-Assigned
Repeat for each extension

Press Feature and dial 00 to quit
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Old 04-10-2017, 02:26 PM
furrerm furrerm is offline
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Sounds like you need voicemail coverage for that extension.

you will need to get into programming, and go into Auto VMS cover (#310). scroll through your extensions, until you get to the extension in question, then press the "1" button and the display should say, "1-Assigned"

Feature 00 to get out of programming.
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Old 05-25-2017, 07:42 AM
cartw7 cartw7 is offline
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Thanks for the tip, furrerm! Tried it out and it worked great. Thanks again.
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