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Config:
CM - 5.2.1 ASM - 6.2 Endpoints - Avaya One X Communicator Trying to make test calls between two SIP stations registered to Session Manager and seeing "Rejected - 500 Service Unavailable" error in the traceASM logs. Also, tried to trace on CM, when I make a call from one station, though the trace starts on that station, I see no activity on the called station plus I get a fast busy. So, there must be a disconnect in between but I am not able to figure out where the place of disconnect. While tracing calling station on CM, I do see these denial events: 17:37:10 denial event 3731: Incompatible caps for end D1=0x7f400006 D2=0x500 06 17:37:10 denial event 2300: Ept capabilities mismatch D1=0x2 D2=0x2 17:37:10 denial event 3731: Incompatible caps for end D1=0x7f400006 D2=0x500 06 17:37:10 denial event 2300: Ept capabilities mismatch D1=0x2 D2=0x2 Can you share your thoughts if you had similar issues in the past or if you know the solution to this issue? ![]() Thanks in advance! |
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Tags |
503, service unavailable, session manager |
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