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Old 08-19-2015, 10:45 AM
nicolematthes nicolematthes is offline
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Default SMGR 6.3.14 Synchronization with CM stuck

Good afternoon,

I currently have two customers installing new SMGR on VMware. I have applied the 6.3.14 patch and everything looks great... except... the synchronization with CM is stuck at Off-PBX station mapping. It never errors out so the logs aren't showing any kind of error. Anybody have a like experience? How were you able to fix it?

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Old 08-28-2015, 08:11 AM
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mlombardi1 mlombardi1 is offline
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Make sure there's no active commands open in CM. Try to 'initialize' CM from SMGR. This instructs SMGR to pull the full translation set from CM.
Meridian IT - Senior Engineer
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