Avaya Support Forums  

Go Back   Avaya Support Forums > Support Site Feedback Community

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 06-20-2012, 08:41 AM
moran4 moran4 is offline
Aspiring Member
 
Join Date: Jun 2012
Posts: 1
moran4 has 10 reputation points
Default Is anyone else lost when trying to find information about products with new names?

First of all, Avaya's marketing department has lost it's mind. They TRULY have to quit re-naming and re-branding every product every six months. I'm completely lost at times trying to figure out which product is in the upgrade path of the product I have. (I swear they're like a bunch of three year olds constantly renaming their stuffed animals!)

PLEASE do what you can to connect the dots. If the upgrade path of IP agent is One-X agent, (Or now the Avaya Aura agent desktop.... see above.) then just create a page for for the most recent product and re-direct all IP agent searches to that new page.

It's not that hard to create a single support page for the current supported product, and show it's history... is it????
Reply With Quote
 

Tags
product name, support.avaya.com, upgrade path

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 10:07 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.