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Old 07-31-2018, 08:42 AM
carrai carrai is offline
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Default R10 Digital extension ports need system reboot to refresh currently extension number

Hello everyone

Recently I tried to move an digital extension to another port but "currently extension" in ssa didnt update (just the base extension) and after reboot that was update, few months ago there was not problem, Any ideas?
problem is with digital and analogue phones.
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Old 07-31-2018, 09:02 AM
thiel2 thiel2 is offline
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Swap the extension numbers in Manager. Once you merge, in SSA the Extension Numbers will change, but the Current Users will not. Now physically go to each phone and dial *36. When you do it on the first phone, it will show the new extension number, but also show "No User". When you dial *36 at the 2nd phone, it will release the User, which will pop up on the 1st phone and the 2nd phone will take on its proper User.
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Old 07-31-2018, 02:46 PM
carrai carrai is offline
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Quote:
Originally Posted by thiel2 View Post
Swap the extension numbers in Manager. Once you merge, in SSA the Extension Numbers will change, but the Current Users will not. Now physically go to each phone and dial *36. When you do it on the first phone, it will show the new extension number, but also show "No User". When you dial *36 at the 2nd phone, it will release the User, which will pop up on the 1st phone and the 2nd phone will take on its proper User.
Thanks so much, that works.
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