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Old 10-19-2016, 05:24 AM
lnesje lnesje is offline
Join Date: Jun 2013
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Default hunt group CIRC - round robin

Is it possible with no-acd to set up a huntgroup that hunt between members after x ring ? try 3 times, next 3 times, next 3 times.. as a chain
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Old 10-19-2016, 09:50 PM
derekf derekf is offline
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derekf has 14 reputation pointsderekf has 14 reputation points

Yes, you can do that in a coverage path, specify a list of extensions and how many rings at each.
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Old 09-12-2020, 06:48 PM
rao132 rao132 is offline
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Default when u set Coverage path, this setting is mandatory

Under Console Parameters(display console-parameters), you will need to increase the section "Return Call Timeout" from the default 30 secs to higher like 45 as per the number of rings u increase for each ext. and in coverage points.
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