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Old 02-19-2014, 05:35 AM
jimbro80 jimbro80 is offline
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Default SIP UUI info to IP handset display.

Hi,

I am trying to integrate a 3rd party IVR to a CM 6.3 via Session Manager 6.3, all call routing is working fine but the customer would like to display some additional data from the IVR on the IP handset display.

I can see the data being sent from the IVR in the UUI (x-user-to-user-info) header but I am not able to get this info to appear on the IP handset display.

Header example - x-user-to-user-info: SB_1234556_QRY


Is this possible?
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Old 07-23-2014, 07:31 AM
vkumarsingh vkumarsingh is offline
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Default

Can you please check if Session manager is also receiving the UUI info.
Also check on SIP trunk on CM if the UUI Treatment is configured properly.
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communication manager, session manager, sip, uui

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