Avaya Support Forums  

Go Back   Avaya Support Forums > IP Office Contact Center

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-18-2015, 06:03 AM
vliegj vliegj is offline
Whiz
 
Join Date: Jun 2014
Location: Curacao
Posts: 42
vliegj has 10 reputation points
Default Multiple active taskflow

IPOCC 9.07

Is it possible to have more than one active taskflow?
I want to test a call flow before putting it in production.
If it is possible how can I acheive this.?
Reply With Quote
  #2  
Old 08-18-2015, 08:34 AM
flaatten1 flaatten1 is offline
Member
 
Join Date: Mar 2012
Posts: 4
flaatten1 has 10 reputation points
Default

You can only have one TaskFlow set active at any given time, but the set can have multiple task flows in it. Just add another Short Code / Topic, test skillset and test telephony task flow to the active task flow set and save and activate. Your new task flow will be included with the production task flows.
Reply With Quote
  #3  
Old 08-18-2015, 11:02 AM
vliegj vliegj is offline
Whiz
 
Join Date: Jun 2014
Location: Curacao
Posts: 42
vliegj has 10 reputation points
Default

Thanks, I will do it that way
Reply With Quote
Reply

Tags
ipocc

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 05:35 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.