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Old 12-21-2017, 07:37 AM
teo12 teo12 is offline
Join Date: Dec 2017
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Default Max no of agent calls recorded

Hi if e.g 10 agents is added to Avaya recorder ,how do I know at one time ,what's e max no of agent calls that can be recorded at the same time ? Wher to check this ?
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Old 12-25-2017, 03:22 AM
sbhano sbhano is offline
Join Date: Nov 2014
Posts: 38
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Is it IPO ? if yes than
How many VM channels you have ? what you select in Manager-User-Recording-ON/Mandatory/Orwhat ?
You can login into SSA application and check the Port consumption.
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