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Old 06-21-2013, 12:06 PM
gocampo gocampo is offline
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Default SIP Phone Can't use Auth Codes

Is there a way to use Auth codes with sip phones?
We have some phones with licence "Third party Ip Endpoint" and work well. for normal calls.

Without "force authorization code" marked the calls works.
But i need that extension use Auth codes to outgoing call.
I use the shortcode 9N / N/ (ars group) / force authorization code.
But at timeout says 503 Service Unavailable.

Using Phone Manager with the same SIP Phone and works well.
But i dont want use phone manager every time i need use auth codes.

Some help me please.
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  #2  
Old 06-21-2013, 01:32 PM
furrerm furrerm is offline
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Right, you can activate an account code with a SIP device as they dont support an account code button.

I am pretty sure that if those users were using One-X Portal, that you could put teh account code in 1 x portal, and it would work, but never tried on a SIP device.
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  #3  
Old 06-24-2013, 08:11 AM
willems1 willems1 is offline
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there is a difference between an Authorisation code for registration and a Account Code for outgoing calls. Use the right options to make sure it works as intended.
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  #4  
Old 10-10-2013, 06:56 AM
thoma110 thoma110 is offline
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Default 1140e SIP Phone account code issue

I have an IP office with 1140e SIP phones.

With 96xx phones teh account codes works well for making out going calls.

But it does not work with 1140e SIP phones.

Anyone has a clue ?
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  #5  
Old 12-21-2015, 07:26 AM
carrai carrai is offline
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I have the same problem with SIP extension, the system ask for account code but after inputing doesnt validate. When I call with other phones (H323 or analogues) no problem.

Any suggestion?
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  #6  
Old 12-23-2015, 02:46 PM
carrai carrai is offline
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Quote:
Originally Posted by carrai View Post
I have the same problem with SIP extension, the system ask for account code but after inputing doesnt validate. When I call with other phones (H323 or analogues) no problem.

Any suggestion?
It was solved changing send DTMF to SIP INFO
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  #7  
Old 01-20-2016, 06:29 AM
chiler chiler is offline
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What is the procedure forchanging send DTMF to SIP INFO ?
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