Avaya Support Forums  

Go Back   Avaya Support Forums > IP Office Contact Center

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-29-2016, 10:41 PM
bennylu bennylu is offline
Genius
 
Join Date: Mar 2011
Posts: 221
bennylu has 10 reputation points
Default Global Variable changes

There was a post about how to create a global variable and change it from user interface. It works perfect for my client. A new question: Is there any record in TTConsole to check who/when makes the change? Thank you.
Reply With Quote
  #2  
Old 12-01-2016, 10:49 AM
kruegerb kruegerb is offline
Genius
.
 
Join Date: Oct 2013
Location: Stuttgart-Germany
Posts: 276
kruegerb has 12 reputation points
Default

you can extent the IVR script with an trace element. after the update element insert the trace element , the trace output contains the value, Label in my example TRACE VARIABLE
output in IVR trace:
Y3821a 18:48:05.202 TC_General [0x0000438C] VUS_Element::ElemTrace(TRACE VARIABLE,globVar,0x624D0012,0,0x452E)::run(0xD8574 05811012A00) 2
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 09:50 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.