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Old 03-27-2013, 03:34 AM
shark3 shark3 is offline
Join Date: Feb 2013
Posts: 4
shark3 has 10 reputation points
Default NO agnt-login button

I have :
-sip infrastructure MidsizeEnterprize 6.2 (CM 6.2, SM 6.2)
-9611G 9641G (SIP firmware 6.2.1)
I want connect as Agent of CC Elite. But i can not see agnt-login button on 9611G

Im reading "Implementing Avaya 96X1 SIP Agent
Deskphones with Avaya Aura® Call Center
Elite 6.2 "
But nothing helps me.

Anybody can help me?

What's way to find mistake?
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Old 07-05-2013, 06:44 AM
jzonneveld jzonneveld is offline
Join Date: Dec 2011
Posts: 3
jzonneveld has 10 reputation points

Did you by any chance see other feature buttons on the phone? One of the possibilities is that domain is missing on the ip-network-region/sip-trunk.

I came to one stage further, have an agent logged-in but get a feature revocation failure on auto-in and manual-in. Feature codes however do work.

I get a error 400 parse error - no entity id data message.

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