Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-29-2011, 04:45 AM
patil19 patil19 is offline
Aspiring Member
 
Join Date: Dec 2010
Posts: 2
patil19 has 10 reputation points
Default name display in caller id

We have avaya 1120 sip phones registered to avaya session manager.

We are not getting caller name display for incomming calls.

Anybody has soluitions to this issue
Reply With Quote
  #2  
Old 02-16-2011, 04:27 AM
ahmed1 ahmed1 is offline
Hot Shot
.
 
Join Date: Nov 2010
Posts: 17
ahmed1 has 10 reputation points
Default

What is the Type of extension you are using:

Pure SIP (or)
SIP phone with CM features ( SIP phone with optim station on CM)

For Pure SIP - after creating a User on System Manager (without CM features) , you dont need to configure anything except the User name / IS on your SIP UA (x-lite, SJ phone).

For SIP phone with CM features, you need to check the traces on Session Manager using the command:
#traceSM -x

and identify what is happening.
If you see the User defined as @unknow in the SIP traces then you have to configure the following forms on the CM:

ch public-unknow-numbering
ch private-number

Add the SIP trunk you are using with prifix to allow the User name identifies on the traces.
Reply With Quote
  #3  
Old 02-18-2011, 07:14 AM
mskinner mskinner is offline
Genius
.
 
Join Date: May 2010
Posts: 209
mskinner has 11 reputation points
Default

In order to get caller name display, you must have a CM Feature or Evolution server.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 04:57 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.