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Old 11-18-2014, 02:33 PM
zakabog zakabog is offline
Join Date: Aug 2014
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zakabog has 25 to 49 reputation pointszakabog has 25 to 49 reputation pointszakabog has 25 to 49 reputation points
Default Frustration with Manager - Incoming call route wildcards on any version IP Office

According to the help documentation for every IP Office version I've seen, "X" is a valid option as an incoming number, and "#" is a valid destination.

A # matches all X wildcards in the Incoming Number field. For example, if the Incoming Number was -91XXXXXXXXXXX, the Destination of "#" would match XXXXXXXXXXX.
That works fine, and you can do 123# as a destination and it will send it to the correct extension, except Manager ALWAYS throws an error.

The Incoming Call Route destination is invalid. If a # or . is specified then these characters can only occur on their own or within quotes.
Does anyone know WHY it's like this and if there's anything I should be worried about when doing this? I have some customers where they have 100 DIDs, let's say 3300-3399 and instead of doing XXXX I want to narrow it down so anyone looking at Manager can guess the range based on the incoming call routes but Manager will throw this error which means every time I make any changes Manager will ask if I'm sure I want to save a configuration that contains errors.

Anyway, if it's something I just have to deal with then I can accept that, I was just hoping to see if anyone knew the logic behind this error (with "." it makes sense since that will return the entire number anyway and not just the wildcard portion)
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