Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

Thread Tools Search this Thread Display Modes
Old 09-03-2015, 09:35 AM
kkuson kkuson is offline
Aspiring Member
Join Date: Mar 2014
Posts: 1
kkuson has 10 reputation points
Default AAC 8.0 no dial out

Hello Everyone.

I need assistance with Avaya Aura Conferencing 8.0 FP3 P6 Turnkey: dial out from conference does not work. When i try to add a participant from Collaboration Agent or phone always got "Not Available". As I see AAC does not send INVITE message. Do I have to do something else then fill in Dialing Rules/Translations to make this feature work?
Reply With Quote
Old 09-11-2015, 04:01 AM
desai1 desai1 is offline
Join Date: May 2011
Posts: 25
desai1 has 12 reputation points


Thank you for writing your query.
For dial out to work on AAC, You must configure the dialing rules as defined on the CM.
user must be part of class of service that allows dial out.

If dial out is enabled for the conference, the moderator can make a dial out call regardless of where the moderator is when joining the conference, for example, at the hosting location or at a cascaded location. The dial out call must be made from the hosting Avaya Aura Media Server regardless of which Avaya Aura Media Server the moderator is connected to. The called party joins the conference at that Avaya Aura Media Server regardless of the called party’s location. Therefore,media cascading does not apply to conference dial out calls.

Any further issues on dial out , please raise a Service request from Support site , we will be happy to help you.
Thank you and have a great day!

Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 04:44 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.