Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Thread Tools Search this Thread Display Modes
Old 11-11-2013, 03:01 PM
thaebich thaebich is offline
Join Date: Dec 2010
Posts: 4
thaebich has 10 reputation points
Default Speech Server (OSCAR) software versions questions

I ran the perirev -verbose command on two OSCAR's but the result is confusing - could anyone please answer the following:

a. The Nortel Product Suite field has the format of Nortel_SelfService_3.0.0. <pb#> . <update#>. Both oscars are the same i.e. PB3, update 15 whereas the patchlevel field shows them as being different i.e. PB5 and PB3.

b. The dist, globl and oscar fields each have the same cut-dates as appropriate but the versions are different - why?
dist2.0.0.49 cut-ver-1 cut-date: 20051117
dist version: 2.0.0 cut-date: 20051117
globl3.0.0.61 cut-ver-2 cut-date: 20060315
globl version: 3.0.0 cut-date: 20060315
oscar6.0.1.44 cut-ver-1 cut-date: 20060222
oscar version: 6.0.1 cut-date: 20060222

c. The nu80r fields have the same cut-date but the version on oscar2 seems to be higher than oscar1 (assuming the patchlevel field is correct in that oscar1 has the higher patchlevel) - this is not logical so what is correct?
It also have the same cut-date-version issue
oscar1 - version: 1.0 cut-date: 20070517
oscar2 - version: 1.0.9 cut-date: 20070517

Attached Files
File Type: docx speech server software version comparison.docx (15.2 KB, 2 views)
Reply With Quote
Old 11-11-2013, 10:11 PM
stphnwd's Avatar
stphnwd stphnwd is offline
Join Date: Jan 2011
Location: USA
Posts: 52
stphnwd has 10 reputation points

Looks like the patch bundle applied on top of the MPS software are different versions. One is Patch Bundle 3 and the other is Patch Bundle 5.

That would give you the discrepancy you are seeing.
Reply With Quote
Old 11-24-2013, 10:17 PM
thaebich thaebich is offline
Join Date: Dec 2010
Posts: 4
thaebich has 10 reputation points
Solution Confirmed Speech Server (OSCAR) software versions questions

This is what I learnt after getting Tier 4 assistance:

1. The Nortel_SelfService field shows the version of the patch installer (and nothing to do with the version of the actual patch bundle)

2. The cut-date fields are meaningless (for those "in the field")

3. Basically, for those releases I was enquiring about (3.0.0 Patch Bundle 3 and 5), the actual displayed version levels (or lack there of) of the various modules shown by the perirev command are most probably misleading. It would be better to use the release notes for the appropriate patch bundle (patchlevel field) to find the version of each installed module. At this stage, I don't have the time to check other sites with later releases of 3.0 or 3.5 to see whether this issue with the perirev command has been fixed.

Hopefully, this info may be of use to someone else.


Last edited by rbrookes; 11-26-2013 at 07:04 AM.
Reply With Quote
Old 11-26-2013, 07:04 AM
rbrookes's Avatar
rbrookes rbrookes is offline
Join Date: Jan 2012
Location: rbrookes@avaya.com
Posts: 141
rbrookes has 10 reputation points

Thanks Terry for the follow-up info.
Russ Brookes | Avaya, KCS Leader | +1 613.771.7590 | rbrookes@avaya.com | NA Eastern Time Zone
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 05:27 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.