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Old 09-04-2012, 08:22 AM
woods37 woods37 is offline
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Join Date: Sep 2012
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Default A Waste

I just signed up and if I were a technical person then I might have a chance but I cannot even get in to send a service request. This is certainly not user friendly for simple requests.

A waste of time
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Old 09-04-2012, 06:14 PM
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mmmackin mmmackin is offline
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I am sorry you are having a difficult time. When you say that you "signed up", do you mean you registered? And did you register as a Customer or a Business Partner relationship with Avaya? If so, you should have received an email saying that the registration process may take up to 48 hours to complete. Creating a Service Request requires that you are a Customer or Business Partner with a maintenance contract and an associated Sold-To.

For more information on the registration process, please refer to: https://downloads.avaya.com/css/P8/documents/100078296
Maggie | Avaya Support Web Team | Avaya Client Services
For PRIORITY Service, create a Service Request online at [url]http://support.avaya.com[/url].
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