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Old 06-05-2012, 03:51 AM
caouad caouad is offline
Join Date: Mar 2010
Posts: 4
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Default 9641G with SBM24

We are facing an issue on the DSS/expansion modules (SBM24) with the 9641 IP Phones:The problem is that they are not indicating the BLF information. knowing that the 9641G "Supports up to three 12 or 24 Button Expansion Modules enabling efficient, high-speed call management"(as indicated in the brochure)kindly advice with a solution for this issue.
NB. the telephony system is ana Avaya IPO500V2 R8
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Old 06-05-2012, 07:02 AM
mskinner mskinner is offline
Join Date: May 2010
Posts: 209
mskinner has 11 reputation points

If you have assigned busy indicators on the 24 button modules and they are not displaying properly, you need to initiate a ticket with Global Services.
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