IP phone backup problem

[mdwcg]

I’m trying to set up the backup/restore for my IP phones but am running into a roadblock.

I made the following changes to my 46xxsettings.txt file:

SET BRURI http://10.1.2.204/backup
SET BRAUTH 0
SET RESTORESTAT 1

(I’ve also tried SET BRAUTH 1)

Now I get the following message on the IP phone:

Enter authentication credentials.

Realm:
User ID:[________]
Password:[______________]


You can’t enter anything on Realm, just for User ID and Password. Not knowing what it’s asking for, I cancel out of this.

The ISS log entries I’m getting are:

#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2013-03-11 17:25:19
#Fields: date time s-sitename s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status
2013-03-11 17:52:45 W3SVC1 10.1.2.204 GET /backup/5012727_96xxdata.txt - 80 - 10.1.122.165 AVAYA/SPICE/v6.2+(9611)/Std/0.1 401 2 2148074254
2013-03-11 17:53:22 W3SVC1 10.1.2.204 GET /backup/5012727_96xxdata.txt - 80 - 10.1.122.165 AVAYA/SPICE/v6.2+(9611)/Std/0.1 404 0 2

It looks like to me I’m getting a 404 and a 401 error which to me says that it can’t find the backup folder and it can’t authenticate.

Here’s the question, what the heck am I missing?

[jd93]

Hi,
Were the changes performed in the 46xxsettings.txt, in order to accomodate use of MS IIS after which the reported issue has been faced (i.e., was phone backup/restore working fine with previous fileserver?) ?
If so, You may want to refer to the following two resources (both containing IIS related suggestions):
1) At Avaya's Support site, refer to article with title: "96x1 phones unable to create a backup file on Microsoft IIS 6.0"
2) http://www.iaug.org/p/fo/et/thread=22149

- Ivan.