Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 07-26-2011, 01:32 AM
takakoharada takakoharada is offline
Aspiring Member
Join Date: Jul 2011
Posts: 2
takakoharada has 10 reputation points
Default CMS Supervisor ask pw reset at the login after Backup/Restore

Hi All,

Does anyone know that the product behavior below is working as designed?
Regardless of CMS version, either R15, or 16 or earlier release,

1. Conduct Maintenance Backup on CMS data
2. Delete the intended user account from CMS menu
-Ensure that users entry is removed from users home directory, /etc/passwd, and etc/shadow directory
3. Perform Maintenance Menu --> Restore data (check CMS System Admin Data only)
4. Ensure that user home directory, and user data entry in /etc/passwd, and /etc/shadow are restored properly
5. Then, starts CMS Supervisor and tries to login using the deleted account in step 2.
At that time, user is asked to reset the password. Also, if CMS maintenance backup /resore is performed after a new user account was created, that new user was also asked to reset his or her password.
Is this behavior normal expected one, although not defined in the CMS document, as far as I am concerned.
Thank you in advance, Takako Harada - Avaya Japan Ltd
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 08:33 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.