Avaya 9640 in front DO I40 stuck on discover

[sharao]

Hello All,
I have got used distribution office I40 that include AM110 module and 2 avaya one- x IP phones (9640 and 9620L).
The setup now is very basic: the phones connect straight to the DO I40 and the local network and all the devices in the same network mask.
I have got managed to update the phones firmware through my PC as file server.
I can manage to ping the phone and the DO I40.
I can manage the I40 through web interface.

The problem is that the IP phone stuck on "Discover aa.bb.cc.dd"
I configured the phone call server the IP of the platform of the DO I40 but it still stuck on discover.

Does any body has a clue?
Thanks

[wellington35]

Originally Posted by sharao

Hello All,
I have got used distribution office I40 that include AM110 module and 2 avaya one- x IP phones (9640 and 9620L).
The setup now is very basic: the phones connect straight to the DO I40 and the local network and all the devices in the same network mask.
I have got managed to update the phones firmware through my PC as file server.
I can manage to ping the phone and the DO I40.
I can manage the I40 through web interface.

The problem is that the IP phone stuck on "Discover aa.bb.cc.dd"
I configured the phone call server the IP of the platform of the DO I40 but it still stuck on discover.

Does any body has a clue?
Thanks

A quick troubleshooting technique =
Unplug the IP Phone and plug your laptop with the same IP Settings on it and see if you can ping the Call Server.