Avaya Support Forums  

Go Back   Avaya Support Forums > Support Site Feedback Community

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 12-21-2012, 03:04 PM
jjaswa jjaswa is offline
Aspiring Member
 
Join Date: Dec 2012
Posts: 1
jjaswa has 10 reputation points
Default IP Office 8.1 for Win7 - 64bit

Is there something special that has to be done when installing the Admin Suite for IP Office 8.1 on Windows 7, 64 bit?

Our installer gave us the disc and installed it on one computer (Win 7, 64 bit) and the software works there. When I installed the same software on my laptop (also Windows 7, 64 bit), the "Manager" shows the message:

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: manager.exe
Problem Signature 02: 10.1.43.0
Problem Signature 03: 4fe89885
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 503f01b1
Problem Signature 07: 20a4
Problem Signature 08: 7
Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105

I've uninstalled it several times and tried to reinstall it and still same issue...

any suggestions?
Reply With Quote
  #2  
Old 12-24-2012, 10:31 AM
twh1's Avatar
twh1 twh1 is offline
Member
.
 
Join Date: Jan 2011
Location: Highland Ranch,Colorado
Posts: 6
twh1 has 10 reputation points
Default

This looks like you will need to put in a Service Request on the support site - the ticket will be routed to an engineer specific to your problem and Avaya software/equipment.
__________________
Thams W Hoffman | Avaya Support Web Team | Avaya Client Services For PRIORITY Service, create a Service Request online at http://support.avaya.com. Select Service Requests > Create Service Requests. Also, check service request status, order parts, and access the latest knowledge from our newly designed Avaya Support website!
Reply With Quote
  #3  
Old 07-20-2013, 11:23 AM
jacks113 jacks113 is offline
Aspiring Member
 
Join Date: Jul 2013
Posts: 1
jacks113 has 10 reputation points
Default

What was the solution for this? I am having the same problem.
Reply With Quote
  #4  
Old 07-22-2013, 07:06 AM
vbulletn vbulletn is offline
Administrator
 
Join Date: Dec 2009
Posts: 9
vbulletn has disabled reputation
Default

For technical support, a Service Request will need to be opened on line. Visit http://support.avaya.com. Select Service Requests > Create Service Requests
Reply With Quote
Reply

Tags
ip office 8.1, manager, windows 7

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 12:23 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.