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Old 06-30-2016, 02:39 AM
garyy garyy is offline
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Join Date: Oct 2015
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Default set up the IPOCC

Can I set up the IPOCC without importing DataImport file
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Old 06-30-2016, 05:09 AM
marquardt marquardt is offline
Join Date: May 2014
Location: Stuttgart - Germany
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Default You can configure all settings manually

You can configure all settings manually.

But you have to configure the connection to the IP Office.

Configure topics, AGs, Agents, ....

It is easier to use the spreadsheet.
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Old 06-30-2016, 03:08 PM
lebon lebon is offline
Join Date: Feb 2010
Location: France
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And chap / VEA etc isn't very simple

When I install IPOCC, I use Adminitration Web Page, I put all system parametre
and after that , 1 topic, 1 Agent Group,2 agents, 1 supervisor

I active démo call flows, I connect Agent and I make simple test

With them I'm on the basic administration is correct
After that, I made all customer configuration

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