Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > Contact Center Applications
Reload this Page ACCS Real Time expert reports
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-26-2019, 08:01 PM
rojas8 rojas8 is offline
Hot Shot
  
Join Date: May 2011
Posts: 12
rojas8 has 10 reputation points
Default ACCS Real Time expert reports
It spossible connect to any database and create Real Time Reports? Like Historical Reports can connect to CCM_STAT and create reports. But I am looking for any connection to Real Time.
Reply With Quote
  #2  
Old 04-17-2020, 09:15 AM
mkopiec mkopiec is offline
Hot Shot
  
Join Date: Aug 2010
Posts: 17
mkopiec has 10 reputation points
Default
Yes it is possible. As far as the specifics on how to do it I'm not 100% sure.

There is a real time stream that 3rd party applications can subscribe to and receive the stream of data. Those applications can then manipulate it and present it. I know of places that use this to get stats published to an intranet webpage.
Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 04:52 PM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.