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Old 09-25-2012, 02:33 PM
rossig rossig is offline
Join Date: Aug 2010
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Default AACC 6.2 HA : how change CLAN IP Address

AACC 6.2 HA on AML : SP5 RU1,2,3
We must change the CLAN IP address on AACCMS and AACCT.
Are the following steps correct ? because not documented in NTP.

1. Server A (active) : shutdown services, change IP, server config change IP and License IP, restart
2. Server B (standby) : chg IP, server config chg IP and License , restart.
3. Restart shadowing.
4. If shadowing not ok : Server A backup CCMS DB and Admin (or Admin first then CCMS?), Restore on Server B DB CCMS then Admin, server config, start shadowing

Is it the all procedure ok ?
Many thanks for your answer.
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Old 09-25-2012, 10:39 PM
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stphnwd stphnwd is offline
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Changing the IP address of AACC systems is documented. Follow that.
Once complete you will need to adjust your HA settings via the HA GUI for the new IP addresses. Follow the directions for enabling HA, ensure you update the proper IP addresses and perform the backup/restore as documented.
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Old 11-29-2012, 11:35 PM
rossig rossig is offline
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The solution was : the Trusted IP address in HA configuration was no more reachable.
We changed all IP address and build a firewall then the old Trusted IP was on the other side of the FW. We define a new Trusted IP and all is ok.
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