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#1
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Hi,
I have IPOCC 9.1 running. On one specific Supervisor PC i'm getting an error when trying to access Contact Detail reports or Historical Reports. A message appears: Unknown Host Description: Unable to locate the server named "IPOCCSERVER" -- the server does not have a DNS entry. Perhaps there is a misspelling in the server name o the server no longer exists. This UI was working until a week ago. All other PCs are working as they should. The HOSTNAME was configured in the HOST file on the PC. I've uninstalled, rebooted and installed again a couple of times and it's the same outcome. I understand that this is a PC specific error. I would like to know where to look. Antivirus, firewall and everything else has been disabled. So I believe there must be something else that's preventing the UI to communicate to the IPOCCSERVER. Any ideas where I might look for a solution? |
#2
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Please see also TTraceConsole
Folder: CCUI CCUI(ID) / Client name |
#3
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What should I look for?
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#4
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Please check Workspace configuration.
You can delete the appropriate Workspace. TTrace Please add the ttrace messages in the forum. |
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Tags |
contact detail, ipocc, reporting |
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