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Old 08-25-2020, 07:09 PM
pampl1 pampl1 is offline
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Post How can I set call position on IPOCC 10
Hi all, I read some foruns and documents, but I don't found the way I can set call position on queue on IPOCC task flow. I found on object Task Tag the variable c.positionInQueue from system, but on the customer topics I can't use this variable, because the variables offers by the IPOCC is only the user variables.
I want to put a audio with the call position on the topic configured on IPOCC, similar the feature presents on Voicemail PRO. Is it possible ? If yes, how can I do this ?
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