Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Thread Tools Search this Thread Display Modes
Old 08-27-2020, 01:15 PM
koch112 koch112 is offline
Hot Shot
Join Date: Jun 2020
Posts: 17
koch112 has 10 reputation points
Default AES HA license re-pricing suggestion

Just a bit of venting. I am disappointed that no changes have been made to the pricing model for AES HA license.

There are 3 versions of the HA license:

Small - for Media Gateway based CM systems - $10k
Medium - for single server CM systems - $25k
Large - for dual server CM systems - $50k

An AES Large HA license has a list price of $50k no matter how many messages per second your applications need.

Woudn't it be better to price this product based on how many messages per second are processed?

A Medium or Large CM server can deliver 2000 messages per second. What if you only need 20 messages per second? You're paying a lot just to get this capability.

Why not price it based on 3 levels of messages per second (500, 1000, 2000) at the same price points? If you buy a 500 and go over 500 at any point, go into 30-day license error mode which requires you to upgrade to the next level to clear the license error mode? Same for going over 1000.

This would reduce special bids for customers who need a license for their dual server CM, but need less than 500 messages per second.

My 2 cents.
Reply With Quote
Old 08-28-2020, 08:13 AM
koch112 koch112 is offline
Hot Shot
Join Date: Jun 2020
Posts: 17
koch112 has 10 reputation points
Default AES non-HA license is $0

Ah, I should have remembered that the non-HA license is $0.

Still, I think the HA license should be priced based on messages per second. I think Avaya would get more customers implementing HA on Medium to Large system if they adopted a revised pricing model.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 11:25 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.