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Old 09-19-2016, 12:16 PM
lebon lebon is offline
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Default CFE or IVR

Hi,

how to check the length of the call

exemple:
The call comes in a call flow if the calling is 4 digits go to "Internal Topic"
if the calling is more 4 digits go to "External Topic"


Yvan
  #2  
Old 10-08-2016, 04:47 AM
kruegerb kruegerb is offline
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do you mean you want the check the callers number?
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Old 10-10-2016, 12:37 AM
lebon lebon is offline
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yes, i want
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Old 10-11-2016, 01:34 AM
jtarjanyi jtarjanyi is offline
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Check the "CCK_Customer_Number" task_tag. It contains the ANI if it is recognized.
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