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Old 11-17-2016, 10:20 AM
ccasey3 ccasey3 is offline
Join Date: Oct 2014
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Default Vector Commands

I am trying to do a command in a vector to have the callers exit out of the queue and to to a voice mail box after waiting too long in the queue. Can anyone assist me in that???
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Old 11-18-2016, 03:29 AM
hpenni hpenni is offline
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Join Date: Jun 2016
Posts: 20
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Step 1: Queue-to Skill 1st
Step 2: wait-time ...
Step 3: collect 1 digits after announcement NNNN for none
Step 4: goto step 10 if digits = 1 (caller selects 1 to come out of the queue)
Step: 5: goto step 2(loops, caller in the queue)

Step 10: messaging skill (messaging huntgroup) for extension NNNN
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