Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-22-2015, 09:23 AM
agrace agrace is offline
Hot Shot
 
Join Date: Oct 2015
Posts: 12
agrace has 10 reputation points
Default Converting between types in script

I'm trying to route a call to a variable that I'm getting back from a AEP application. The problem that I'm having is that I can't assign the intrinsic data to a variable with type "DN".

I've gotten the value into a string and logged it so I know it's there and correct. Is there any way to convert from a string to another type? I tried

CONVERT im TO DN varsdn

but this didn't work.

Thoughts?
Reply With Quote
  #2  
Old 01-28-2016, 10:22 PM
sandeepreddy sandeepreddy is offline
Hot Shot
.
 
Join Date: Oct 2011
Posts: 20
sandeepreddy has 10 reputation points
Default

HI Grace,

Could please clarify your query in detail for better understanding to be able to guide you in right direction!

If this is related to the application logic you may open a thread on DevConnect: www.avaya.com/devconnect
Reply With Quote
  #3  
Old 02-01-2016, 01:03 AM
mark05 mark05 is offline
Hot Shot
 
Join Date: May 2011
Location: KW
Posts: 13
mark05 has 11 reputation points
Default

I believe this is related to AACC Scripting. If yes, please review the below information:

Based on document 44400-510_05.03_AACCConfiguration-OrchestrationDesignerApplicationDevelopment_Decemb er_2014, Page 284
CONVERT
Convert script variables of type ACD, CDN, CLID, DN, DNIS, and INTEGER to STRING. The string operations APPEND, CONTAINS, and MATCHES only work with string variables. This command allows a primitive conversion for complex routing decisions in scripting.

You cannot convert variables of type SKILLSET, AGENT_ID, or any other types of variables not listed above.
__________________

(◕_◕)


WFO Support - Telegram Group
https://linkenc.net/HG3n32acmd56ljI5...3lDFycjAWgeHDA!
(pass: support.avaya.com)

Telegraph Post
Blog: https://mark05e.github.io/posts/
Old Blog: mark05e-tek.tumblr.com
Reply With Quote
Reply

Tags
accs, convert, scripts, variables

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 11:47 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.