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Old 10-18-2012, 08:28 AM
t33nya t33nya is offline
Join Date: Oct 2012
Posts: 4
t33nya has 10 reputation points
Default 9641G won't Pair with Bluetooth Headset

I have a 9641G that is new and am trying to pair a bluetooth headset (Blue Ant Q2)with it. It finds the headset but when it tries to process the passcode it errors out saying that the code should be 0000 or 1234 and asks if you want to try again. The code is 0000. I try it again and still errors out. I have made sure the Bluetooth setting is enabled in the settings file. The software load is 6.2.2. Am I missing something else? I want this to work so very badly!!!
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Old 02-26-2013, 01:34 PM
rowla4 rowla4 is offline
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Join Date: Feb 2013
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I'm having the same problem here. I was able to pair other devices, but the Q2 seems to have a problem with the passcode
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Old 02-27-2013, 06:08 AM
mskinner mskinner is offline
Join Date: May 2010
Posts: 209
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Please initiate a ticket with Client Services.
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