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Old 01-22-2016, 09:47 AM
steph121 steph121 is offline
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Default problem with changing the refresh rate and window count in CMS

I have a CMS user who wants her window count increased and her refresh rate decreased. When I make the changes on her user data screen, CMS will not take the changes. Is this a result of a threshold setting, where there is limit on how many users can deviate from the default settings?
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Old 01-26-2016, 10:30 PM
shaikht shaikht is offline
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Hi,

Normally it should work until and unless any hardening done on CMS on the limit.

Try to create a test user or see any user have those values. If new user is working or other user have same value, we may need to re-create user having issue.

I hope it helps.
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Old 02-16-2016, 12:02 AM
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stphnwd stphnwd is offline
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What version of CMS and CMS Supervisor are you using?

What exactly is happening? Are you getting a successful message on the modification of the user's properties?

If you go back and look at that user's properties are the values updated?
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