Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications
Reload this Page Telephony Manager and Sophos
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 06-18-2012, 04:53 AM
khancocks khancocks is offline
Member
  
Join Date: Jun 2012
Posts: 3
khancocks has 10 reputation points
Question Telephony Manager and Sophos
Hi,

I've recently had issues with Sophos blocking Telephony Manager whenever someone tries to submit a change. Does anyone know which exceptions i need to configure in Sophos?
Reply With Quote
  #2  
Old 06-18-2012, 05:45 AM
werickso's Avatar
werickso werickso is offline
Hot Shot
.
  
Join Date: Jun 2012
Posts: 15
werickso has 11 reputation points
Default
If you do a search for "Sophos blocking Telephony Manager" on support.avaya.com, it should bring you to the Reporting for Contact Center Troubleshooting and
Maintenance Guide at URL https://downloads.avaya.com/css/P8/documents/100099599

Refer to Common Firewall Configuration on page 54 for advice on
using these, as well as other third-party firewall software packages available on the market
__________________
Wendy | Avaya GSS Data Quality and Access| Avaya Client Services
For PRIORITY Service, create a Service Request online at http://support.avaya.com. Select Service Requests > Create Service Requests
Also, check service request status, order parts, and access the latest knowledge from our newly designed Avaya Support website!!!
Reply With Quote
  #3  
Old 06-19-2012, 03:41 AM
khancocks khancocks is offline
Member
  
Join Date: Jun 2012
Posts: 3
khancocks has 10 reputation points
Default
Thanks Wendy. Does this work for Telephony Manager too? The exclusions list on the doc are just for the CC6 reporting.
Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 10:31 PM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.