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Old 03-10-2020, 09:43 AM
pampl1 pampl1 is offline
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Default Calls doesn't show for an agent on IPOCC UI and Agent desktop

Hi all,

So we have a issue with an one agent, him IPOCC UI doesn't show him calls answered and not answered on dashboard. But, when We generate a report with how many calls he asnwered this information is presented on report.
We uninstall and reinstall IPOCC UI but the same problem maintain. Someone else takes this problem ? Has a solution ?

Thanks.
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agent desktop, ipocc 10, user identifier

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