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Old 04-04-2012, 12:08 PM
mholtz mholtz is offline
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Join Date: Dec 2010
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Default expired admin password

I am needing to reset an admin password on a cs1000 rel 7.5
The password had expired and I have lost the docs I had to reset it..
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Old 04-24-2012, 06:14 PM
drajput drajput is offline
Join Date: Jun 2011
Posts: 9
drajput has 10 reputation points

Password reset

Refer to NN43001-604 (Security Management fundamentals)

Enter pdt by using the login name of resetPWD and reset the password

Log on to the Call Server CLI using an account that has PDT privilege.
Access the PDT prompt by holding down the ctrl key, and typing pdt. The PDT prompt appears.
Instead of entering a user name, enter resetPWD.
The Password Reset Mechanism is initiated, and the following message appears:

PDT login on /tyCo/0

Username: resetPWD


WARNING: All attempts to use the Password Reset Mechanism are logged. In order to proceed, you will need physical access to the Call Server.


If you do not wish to proceed, enter the word QUIT,


Enter the PWD2/Admin2 userID:

SEC026 Password override mechanism was used to gain access to the switch

4. Enter either:

QUIT to exit without resetting any passwords,


<user name>.

If the user name you enter exists on the system, it is the target of the password reset. If the user name you enter does not exist on the system, a new PWD2 level account is created.

5. When prompted, insert the install media in the disk drive or PC Card slot. You must complete this step within 60 seconds, or the Password Reset Mechanism cancels.

6. Press Enter.

7. Enter the new PWD2 password.

8. Re-enter the new PWD2 password.

9. To exit PDT mode, type exit, and press Enter twice.

10. Remove the install media from the drive.

The system changes the password for the account (or creates a new account and assigns it the new password) and locks out all other accounts. The system marks the new password as expired, so the user must change it on their next log on. If the account is locked because the user exceeded the Failed Log in Threshold, the system unlocks it. These changes are distributed the next time an EDD takes place, usually within 24 hours.
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