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Old 01-12-2015, 05:18 AM
muebel muebel is offline
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Join Date: Jan 2015
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muebel has 10 reputation points
Default Ticket Status

Hello everybody,

i need a way to get a ticket status. I tried with E-Mail support (emeadirectsupp@avaya.com and emeahelp@avaya.com) and the support-hotlines. Unfortunately, I didn´t get anybody.

The Avaya-Ticket-Nr is: 75458.

The ticket is about the information, that is showed on the display when we call somebody. This name on the display has to be changed. I have no idea, how i can see the ticket-status or get it done.

Can anybody help me ?

Many thanks in advance.
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