Avaya Support Forums  

Go Back   Avaya Support Forums > Telephones, Adjuncts, and Adapters

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-28-2010, 06:57 AM
turbot turbot is offline
Aspiring Member
 
Join Date: Oct 2010
Posts: 1
turbot has 10 reputation points
Question about 9620 register to asterisk issue

hi all ,

i have a issue about how to avaya 9600 series IP phone register to asterisk sip server ?

i have updated the firmware from h.323 to SIP , and the 9620 register to Alcatel is ok ,so i want 9620 regsiter to asterisk ,but the registration is unsuccessful , i found asterisk returns 401 sip message via ethereal capture view .

could anyone help me solve the issue ? or give me a tip .?

thank you for all !!!
Reply With Quote
  #2  
Old 11-12-2010, 06:05 AM
jjoshi jjoshi is offline
Hot Shot
.
 
Join Date: Mar 2010
Posts: 11
jjoshi has 10 reputation points
Default

Hi,

I understand that your interoperability testing of 9620 phone is working propelry with Alcatel but with Asterisk, the registration is failinng with error:- "401 Unauthorized"

I would recommend you to go thorugh the "Interoprability testing" document between AVAYA and Asterisk server. It is available at following path:-
http://support.avaya.com/css/P8/documents/003960502

Is any other phone type like 46xx or ant other 96xx type phone propelry able to register to Asterisk?

Maybe you can first check with Asterisk Support team if they find anything at their end why the server is not accepting the registrations and sending "401 Unauthorized" message back to AVAYA.

If any more detail help needed from AVAYA side, you can always open a ticket with AVAYA Support team.

Regrads.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 01:20 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.