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Old 04-01-2015, 10:30 AM
alefeb alefeb is offline
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Default Unable to use visio stencils


It seems that the most of the visio stencils at https://support.avaya.com/helpcenter...97681410857094 fail to properly unzip with windows built-in zip handler, as well as izarc. Specifically, the last two items are what I tried.

If I try extracting the VSS files from these through 7zip though, everything works fine.

I just thought I'd point this out...personally I love 7zip, but I was surprised to see these files fail to unpack with windows built-in zip handler, and no mention of any special sort needed on this page.

If this is reproducible outside of my environment, maybe it would be a good idea to repackage those files with a different compression algorithm?
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Old 11-06-2015, 09:06 PM
rosen84 rosen84 is offline
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using 7zip did work for me.
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Old 11-07-2015, 12:39 PM
markgallagher markgallagher is offline
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My Windows reported an error, but when I clicked "Skip" rather than "Try Again" it worked fine.

I've seen this before with Avaya stuff. Someone in the organization has a Mac and zips things on that using Mac specific file paths, names and properties without realising that it causes problems when unzipping on non-Mac platforms.
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Old 05-13-2017, 07:20 AM
cartw7 cartw7 is offline
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Thanks for sharing your experience, Mark. This often happens to me as well, it's quite confusing to be honest.
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