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Old 07-16-2015, 09:56 PM
sbhano sbhano is offline
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Default IPOCC Task Flow

Hello Every One Greetings of the Day.
Their is IPOCC 9.1 with IPO SE, Last Day Suddenly the announcements in Task Flow stop playing. The Task FLow is working fine i can see the call coming to welcome announcement than Route according to Task FLow but no script playing. Its Coming Blank instead of playing scripts. Restart Services, Server, Reconfigure Task flow, Not solving the problem. Any Idea ?
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Old 08-28-2015, 05:44 AM
kruegerb kruegerb is offline
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are only VEA-Announcements effected?
in case of yes, please check in Folder C:\ProgramData\Avaya\IPOCC\VoiceFiles if there are valid voicefiles (size >0 kB)
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