Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

Thread Tools Search this Thread Display Modes
Old 06-06-2018, 02:22 PM
materwey materwey is offline
Join Date: Mar 2010
Posts: 40
materwey has 10 reputation points
Default OneX desktop client network error

We are using the 6.2 OneX client on our desktops because we are still a H.323 shop. Generally this loads without issue but I am stumped with this one user.
It is a new laptop using Windows10 Enterprise. The OneX client will allow her extension to use the phone to place and receive calls but when we choose This Computer in the Place and receive calls field, she gets an 'unable to connect to the server' error. Will work normally if we use a cpworker's extension/password and choose This Computer option for placing/receiving calls.
When I look at her station programming, she has a line that page 2 that is unusual. Remote Softphone Emergency Calls: as-on-local but we have removed the check mark in the OneX Settings.
Have reinstalled this software about 4 times ...
What is happening here?! I am confused and would appreciate any comments/suggestions.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 04:20 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.