TCP Signal Status

[baudrubb]

Someone can help?


status station 1011 print Page 1 of 7
GENERAL STATUS
Administered Type: 1608
Connected Type: N/A
Extension: 1011
Port: S06889
Administered Type: 1608 Service State: out-of-service
Connected Type: N/A TCP Signal Status: on-demand
Port: S06889 Parameter Download: complete
Call Parked? no SAC Activated? no
Ring Cut Off Act? no
Active Coverage Option: 1 one-X Server Status: N/A
Message Waiting:
Connected Ports:
EC500 Status: N/A Off-PBX Service State: N/A
Limit Incoming Calls? no
User Cntrl Restr: none
Group Cntrl Restr: none
User Cntrl Restr: none HOSPITALITY STATUS
Group Cntrl Restr: none Awaken at:
User DND: not activated
Group DND: not activated
Room Status: non-guest room


status station 1011 print
status station 1011 print Page 2 of 7
GENERAL STATUS
CONNECTED STATION INFORMATION
Part ID Number: unavailable
Serial Number: unavailable
Station Lock Active? no TOD Station Lock: no
CF Destination Ext:
Enhanced Call Forwarding Destination
Internal External
Unconditional:
Busy:
No Reply:


status station 1011 print
status station 1011 print Page 3 of 7
UNICODE DISPLAY INFORMATION
Native Name Scripts: N/A
Display Message Scripts: 0x00000001:Latn
Display Message 2 Scripts: 0x00000001:Latn
Display Message 3 Scripts: 0x00000001:Latn
Display Message 4 Scripts: 0x00000001:Latn
Station Supported Scripts: 0x0200002f:Kana;Cyrl;LatB;LatA;Lat1;Latn;Kana ...


status station 1011 print
status station 1011 print Page 4 of 7
CALL CONTROL SIGNALING
Port: S06889 Switch-End IP Signaling Loc: 18A0317 H.245 Port:
IP Address Port Node Name Rgn
Switch-End: 10.14.27.44 1720 CLAN_18A03 15
Set End: 0.0.0.0 15
H.245 Near:
H.245 Set:


status station 1011 print
status station 1011 print Page 5 of 7
AUDIO CHANNEL Port: S06889
Switch-End Audio Location:
IP Address Port Node Name Rgn
Other-End:
Set-End:
Audio Connection Type: ip-tdm


status station 1011 print
status station 1011 print Page 6 of 7
IP ENDPOINT DATA
Port: S06889
Product ID-Release: IP_Phone 1.300B H.245 Tunneled? does not apply
Registration Status: registered-authenticated MAC Address: 00:1b:4f:6f:ee:2c
Authentication Type: DES-56-plus Dependency Mode: main
Native NAT Address: 10.14.23.25
ALG NAT WAN Address: not applicable


status station 1011 print
status station 1011 print Page 7 of 7
ACD STATUS
Grp/Mod Grp/Mod Grp/Mod Grp/Mod Grp/Mod
/
/
/

[rajeshnair]

Hi,

This could be caused due to multiple reasons. Please raise a SR along with list trace, and sniffer trace.,

[aa1]

- what help exactly are you looking for?

From the screen shots, I can see that the phone fails to register. (it's not registered). However, I do also see that NAT is being used.

1) Are you using NAT behind the phone?
2) What is the firmware exactly on the phone? Based on the screen shot below, it looks like "IP_Phone 1.300B "
3) Did the phone ever register?
3a) if yes, when was the last time the phone registred?
4) do you have the problem with other types of phones too? (96xx, 46xx, or other types of 16xx)?
5) are there 1608 phones that do register?


You might also want to try the latest firmware for the 16xx phone. (Avaya one-X® Deskphone Value Edition Software Release 1.3 SP1 (October 2011) http://support.avaya.com/css/appmanager/public/support/Downloads/P0468/1.3.x/C2011101416230310_9)


Hope these help.
Arbi

[jaguthrie]

Did you ever find a resolution to this? We seem to be having a very similar issue if not the same. I would like to try to apply what you did to our situation and see if it resolves anything?